| 1. What is my email address? |
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| 2. Can I use Outlook Express or another email
program instead? |
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No. OWA is the only way to
access MCSD or CTC email. |
| 3. How do I… |
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The following toolbar is
located on your web mail window. Each button/icon says what
it is if you point and pause over the button. The buttons
are referenced below.
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A. check email from work? |
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B. check email from home? |
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C.
check for new messages? |
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- New messages will automatically be shown after you
log in
- Select the
 icon
in the toolbar
- The folders will show updated numbers in the ( )
beside the folder name
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D. read a
message? |
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- New messages are bolded
- Click on message and look in preview pane
- Double click on message to open in a new window if
preview pane has not been selected.
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E.
create and send a new message? |
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- Click the new message icon
- New message window will open
- Click the 'To:' button to open the global address
book (lists everyone in the District)
- Selecting down arrow (#1) to change to your personal
address book
- Enter several letters of the last name (#2)
- Select the 'Find' button (#3)
- Highlight the name you are looking for (#4)
- Select the 'To:' button at the bottom (5)
- Repeat the find procedure to add names to the 'To:'
'Cc:' or 'Bcc:' areas
- Select the 'Close' button when you have located the
addresses to return to the message window
- The names of the people will appear in the 'To:'
'Cc:' or 'Bcc' area
- Enter a subject for the message in the area provided
- Enter your message in the large white area.
- You can format the text as you would in any other
application by changing fonts, size and appearance.
- Click the 'Send' icon to send the message
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F.
reply to a message? |
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- open the email
- press either the 'Reply' text or icon at the top
of the message
- The name or address of the person who sent you the
email will appear in the 'To:' area
- Type you message
- Click the send button as in E. above
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G. delete one message?
More than one message? |
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- delete one message
- Click on the message to select it ( you could open
the message also)
- select the
- To delete more than one message at
a time
- Click on the first message
- hold the 'Shift' key and click on the last message
(all messages between first and list will be selected
- select the
OR
- Click on the first message
- hold the 'CTRL' key and click on each message you
would like to delete (only message you click on will be
selected)
- select the
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H. send an attachment? |
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- Select New, Reply or Forward message options
- Click on the Attachments icon
- #1. Select the 'Browse' button - Find and select the
file you want to attach
- #2. Select the 'Attach' button
- Use steps 1 and 2 to add more attachments if you
like
- #3. Select the 'Close' button when you are finished
- To DELETE an attachment - #4. click in the box
before the attachment
- #5. Select the 'Remove' button
- #3. Select 'Close'
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I. open an attachment? |
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- Open the message\
- Right-click on the TEXT of the attached file
- Select 'Open' or 'Open in new window' options from
the menu
- Select the 'Open' button
- The file will open for viewing or editing
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J. save an attachment?
(2 methods) |
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- Open the message
- Right-click on the TEXT of the attached file
- Select the "Save As..."
- Decide where you want to save the file
- Select the 'Save' button
OR
- Open the message
- Right-click on the TEXT of the attached file
- Select 'Open' or 'Open in new window' options from
the menu
- Select the 'Save...' button
- Decide where you would like to save the file
- Select the the 'Save' button at the bottom
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K. send an
email to more than one person? |
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- Reply, forward or create a new email message (steps
E., F.)
- Click the 'To:' , 'Cc:' or 'Bcc:' buttons to select
the names from the global or personal contact lists
- Find one name you want to send the message to
- select the 'To:' , 'Cc:' or 'Bcc:' buttons to add
the name
- continue finding and selecting names until everyone
is listed
- Press the 'Send' button when ready
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L. remove a name
from the 'To:' , 'Cc:' or 'Bcc:' area? |
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- Right-click on the name you want to remove
- select 'Remove' from the menu
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M. send an email to a distribution list
in your personal contact list? |
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- open personal contact list
- Double-click on the Distribution list name (look for
the
)
- Select the 'Send Mail to List' icon
- complete message and send
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N. organize messages into folders? |
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- right-click on your name in the folder list
- select 'New Folder' from the window
- Tye in a 'Name:' for your folder
- Select what the folder contains
- Select the OK button.
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O. change the way the window looks? |
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- Turn the Preview Pane on or off
- Select the down arrow of 'Preview Pane' in the
menu bar
- choose any of the choices to see which you like
- CAUTION! - using the preview pane allows viruses
to open before you have a chance to delete the
message. The preview pane is NOT the best view if
you want to avoid viruses or accidentally
reading/seeing information you do not want.
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P. filter SPAM? |
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- This is covered more completely in the
OPTIONS area
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Q. empty the ‘Deleted Items’ folder? |
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- Select the 'Deleted Items' folder from the folder
list on the left
- click on one or more (as in G. above)
- select the
to delete
- **
You should empty your deleted items folder frequently so
you do NOT go over your space limit for email.
See #5 below if this happens.
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R. add a signature to my email? |
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- This is covered more completely in the
OPTIONS area
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S. save an
email to send later? |
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- Open the message. On the toolbar, click Save.
- To
open a saved message, double-click the message in the
Drafts folder.
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T. sort email
messages? |
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- Click any of the headings at the top of each column.
- If you click again, the sort will reverse order
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U. save a message? |
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V. print a message? |
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- select the message then select 'File/Print' from the
main Text Menu at the top of the window.
OR
- Open the message and select the printer icon at the
top. NOTE: The message will print to the default
printer, hence, you will not have the option to select a
printer.
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W. flag a message to review later? |
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- Right-click on the flag to select a color, complete
or clear a flag
or
- Click on the flag for the default 'red' color
- Click on the flag again to show you are finished
reviewing the message or want to clear the flag.
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X. designate a sender as being safe, or
block an address? |
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| 4. What are
the To:, Cc: and Bcc: |
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- To: - Contacts who are the
main focus of the message
- Cc: - Carbon copy -
contacts who are not the main focus of the message, but
you want to keep informed. These names will show on the
received message.
- Bcc: - Blind carbon copy -
send a copy of the message to someone, but the To:
and Cc: recipients will not be aware of who you sent the
message to. This is helpful if you want to send the same
message to several people, but do not all of their
addresses displayed on the message.
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| 5. What if I
get a message that says my email is too full? |
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You should empty the deleted
items folder as discussed in item #Q. above. Cleaning out
the inbox and sent messages folders will cut back on the
amount of space your account is using.
REMEMBER -
The messages in the deleted items folder count as using up
space until they are deleted from the folder. |
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6. Can I
add a contact address from a message I have received? |
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Yes.
- Open the message
- right-click on the name of the sender in the 'From'
area
- Select 'Add to Contact' option from the list
- Another window will open to fill in additional
information about the contact
- Select the save and close button in the upper
right hand corner when you are finished completing the
information.
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